I’m a product designer and design leader trusted to take on complex, high-impact problems at the intersection of business, technology, and human experience. For the past 15+ years, I’ve worked across startups and large enterprises, helping teams navigate ambiguity, simplify complexity, and ship products that scale.

I’ve spent the last several years in high-growth SaaS environments, where design needed to move fast and hold up over time. At Skilljar and now Gainsight (we got acquired!) I’ve been responsible for setting product design direction across a complex B2B platform—designing for administrators, content creators, and learners while partnering closely with product and engineering leadership to balance near-term delivery with long-term vision. Along the way, I’ve helped scale the design practice itself: improving how we define problems, test ideas, and measure impact.

Before that, I was part of the core design effort at Zipwhip, where I worked on the redesign and evolution of the company’s flagship product as it scaled toward enterprise customers. That work ranged from high-visibility feature launches to deeply foundational systems like role-based access control—problems that required aligning design craft, technical constraints, and business priorities.

Earlier in my career, I focused on enterprise and e-commerce platforms at Microsoft and Costco. At Microsoft, I helped simplify complex commercial workflows, reducing time on task, lowering support burden, and improving the experience for large business customers. I also led and mentored a team of designers working across multiple releases and partners. At Costco, I worked on international e-commerce and the redesign of checkout—projects where clarity, performance, and scale were non-negotiable.

Across roles, my throughline has been the same:
turning messy, ambiguous problems into clear, usable systems—and helping teams make good decisions along the way.